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By app · Microsoft 365 Copilot

Measure Microsoft 365 Copilot at work

Oximy connects permitted Copilot activity to reviewed recaps, drafts and workbooks, then examines the business work they support.

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Microsoft 365 CopilotMicrosoft 365 CopilotChatGPT EnterpriseChatGPT EnterpriseGeminiGeminiClaudeClaudeSalesforceSalesforceHubSpotHubSpotWorkdayWorkdayZendeskZendesk

From app activity to the business deliverable.

Microsoft 365 Copilot
LicencesLicencesWho is assigned
Copilot activityCopilot activityActions by app
Add-on costThe licence agreement
Oximy
Systems of record
SalesforceSalesforceAccount records
Reporting workbookPublished analysis
ProposalApproved document
Completed workThe business deliverable
Three teams

Follow the recap into the account record.

The same licence can support different work in different apps.

Microsoft 365 CopilotCopilot by team and app, last 28 days
Workflow

Meeting recaps in Teams

140Copilot licensed employees
128Active Copilot users
96Repeating weekly

610 meeting recaps in Teams, 1,450 email drafts in Outlook and 180 proposal drafts in Word.

The median gap between a customer call ending and its recap reaching the account record is 42 minutes.

The next commitment

Review the commitment by team and workflow.

App adoption and workflow results are related but distinct.

Microsoft 365 Copilot renewal, 2,000 licences
Finance licences124 of finance's 220 licences recorded no Copilot action in the last 60 days, or $3,720 a month.Reassign
Support reply drafts110 of support's 180 licences repeat every week and produced 2,300 reply drafts attached to closed cases, at $36 per active user.Expand
Marketing after week two210 marketing licences recorded an action in week one and 24 recorded one in week four.Cap
Inside the app

What Oximy sees from Microsoft 365 Copilot.

A useful review follows the team's deliverable rather than treating all actions as.

1,240Active users, of 2,000 licensedLicences and activityWho is licensed for Copilot, and who used it at all.
690Repeat weekly in one appThe apps use repeats inTeams, Outlook and Word carry the licences that come back weekly.
$48Across 2,000 licencesCost per active userThe add-on charge, divided by the people who actually used it.
50Excel licences, nothing linkedWhere the record is still openFormula help that repeats with no saved workbook behind it.

Capture and content boundaries are agreed before measurement.

Next step